I like the ability to send emails, text messages and have other people do it for me by scheduling tasks. Also the time-keeping feature works well. I don't dislike anything about this product but sometimes when I go back into email messages that are sent through MySuite there are some formatting problems. There's been instances where things look odd or out of order. It usually corrects itself but it doesn't always fix it. Sometimes it takes several tries to get the formatting right. We use our My Suite account as an internal communication tool. We can easily schedule tasks, respond to messages, etc. It also allows us to keep track of who has done what in terms of a project, etc. The best thing about this software is that it has an option of choosing which one you want in your work. It offers wide variety of choices, allowing me to choose what I need as per requirement or choice at any point of time. There are few options like calendar integration etc but still no worries! Nothing much so far because we have used it for less than 3 months only!! But overall its pretty good product by Microsoft team itself. To make our day-to-day job easier through easy management system.