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780 Review
48 Karma

Review on Waterproof 2 Inch LED POD Lights Spot Lights (2 Pack) - Black Oak LED Light Pods 40W Pro Series 2.0 - Enhanced Off Road Lighting for Trucks, Jeep, ATV, UTV, Boats - Includes Hardware by Yuan Walsh

Revainrating 1 out of 5

Poor Customer Service Practices

pears were exactly what I was looking for. I needed reversing lights (reversing lights) for my perch trailer, which is something you almost never see. Something that can go underwater for a few minutes without worry. I love night fishing and have always had issues with the trailer not being able to see directly behind the boat and trailer. Not really necessary on the boat ramps, but on my 350ft of winding road I have to backtrack. Let me tell you, these lamps have made my life so much easier and SAFER. I installed (2) of these Black Oak lights, one on each side of the back of the trailer, couldn't have asked for more light. I don't need anyone to guide me anymore. I also get a lot of attention and comments on the boat ramps, I bet Black Oak stock will go up at least 2% :). I have no complaints about this product and I bet I never will. Thank you Black Oak for making IP69K light very affordable! Update: At first glance this light seemed to be very well constructed. I really liked the light, beautiful and heavy construction. The reason I bought this light was the IP69K rating. I needed a light that didn't pick up moisture behind the lens like cheaper competitors usually do. We all know what will happen next. So the IP69K is as good as it gets. Installed on July 3, 2018 and found on September 12, 2018 that one of the lamps had moisture getting under the lens. This lamp has only been used about a dozen times and is stored in an air-conditioned garage. So it's not like he sits outside when the weather is bad. So I tried to make a warranty claim to have the light repaired or replaced. I contacted Revain and they said to contact the seller. I have contacted Black Oak LED customer service and found that the warranty does not apply if purchased through Revain. The only way to replace the light is to replace it with Revain. At this point I am very upset. I haven't seen this documented in an ad anywhere, otherwise I wouldn't have paid so much money for it. I would just go with Rigid. Thumbs up Revane! They offered me a 100% refund for the light or replaced it but said Black Oak LED doesn't stock them so my only option was returning it or keeping it. So I checked Revain and the advert said "Currently unavailable, we don't know when this item will be back in stock." So I checked out the Black Oak LED webpage and wow they seem to have a lot of items to have stock. I had to stick with the Ridgid brand. Lesson learned. When it comes to Black Oak LED, it's unfortunate that buying your light from Revain has had such a huge impact on how you approach your claims. Just a bad deal, idiot

Pros
  • Improved visibility and brightness. Be aware of every situation on your next adventure, whether on land or at sea. Our LED pod lights provide an extremely efficient light throw and spot pods provide a narrow 15 degree illumination range for a distance of approximately 780m. Enjoy a superior light pattern with over 60% more power from our Osram and Cree LEDs
Cons
  • . I vaguely remember