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1 Level
754 Review
54 Karma

Review on metricstory by Eric Nelso

Revainrating 5 out of 5

Great way and tool that helps manage customer experience

That I am able to see what my website visitors are doing! This has been one of my favorite features over time because it allows me as a manager or leader (or even just owner) for our brand new site to know exactly how people interact with us when they visit our store online. The product was very easy to use once we were set up correctly - no issues at all after several hours/days working through tutorials etc. Nothing - this solves any problems you may have had previously regarding not being aware if customers actually visited your store's pages.

Pros
  • Easy, intuitive interface
  • Very helpful customer service team that is quick in responding whenever there might be an issue.
  • Able view which products most popular & least liked by users who came onto their page via organic search results
  • Ability track visitor behavior across multiple stores within same account easily using tags / categories
Cons
  • It is hard to say