The ability it gives you with detailed reports about your team's success in each goal area makes this product very useful! I would like if they could add some new fields or give us extra options when creating our goals/objectives so we can have better customization over what exactly goes into them (i'm thinking specifically at how easy things are made by using pre-built templates). This has been great because now my managers know where everyone stands compared against his peers which allows me to focus even harder towards achieving those objectives!!
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