Update: love monitor, hate customer service. It seems like the folks at Viewsonic are programmed to give general answers and never really acknowledge your problem other than throw in a few patronizing insinuations. When I told them about the package I received and there was conflicting information on their website, they basically said "Well wow!" and posted a link (which didn't work) with information on various panels. When I added a photo of the box I was told it was being given to the "team". Just very impersonal. This is the third time I come back to update or edit my review.
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