The product as it works for me is really good to get rid of those people who call without interest in your website, that are looking only at what they can buy from you! Really helps make all my time there productive because I feel like this makes work much easier than when talking one directly person which sometimes doesn't have sense since we don’t know him very well anyway (even though maybe he wants some info about something). It also has helped grow many other projects related mainly due selling websites but now using chatbots too thanks mostly @datoil The system is very easy to use. It works well, but it could be improved through some minor tweaks. I have been able to make a lot of sales using this software, so it has been helpful for me. I don't really have any dislikes, just that it can be used better. The biggest benefit I see in using this product is that it has helped me connect with leads when we were having issues with contacting them directly.