I like that it is easy to use, you can make changes as needed at any time without needing to re-submit your application for approval. It's not always clear what will be approved or rejected so you need to check frequently. Sometimes users will get stuck in an infinite loop of approvals because they are waiting for someone else to approve their edits. This could have been avoided if there was more transparency about who made decisions when. Also sometimes the system doesn't seem to do things exactly right after submitting them (like adding images). There isn't much out there yet but this service seems to fill some gaps between services like Google Docs and Microsoft Office Online. We were looking for something where our employees could edit documents online with no security issues from external sources.