I like how easy it is, just drag drop your stuff over there! It's not too user friendly so if someone else needs help they may need step by steps instructions which could be confusing since some people are more visual learners while others learn better through reading/listening etc.. This software does what i want when needed without any problems at all (so far). If anyone has issues with this product please contact customer service as soon as possible because support tickets get closed within hours sometimes days even weeks after posting them!! We use disk image backup products from other companies but none compare compared side-by.-side against o &o discimage we're using now.