The medium could not be loaded. I do not recommend this printer to anyone. Right out of the box, the printer struggles with a constantly changing screen and a beeping sound like someone is pressing a select button. After a bit of research, I found this to be a standard issue with the Ender 5 Pro. Some people have managed to wrap the ribbon cable from the motherboard to the external shield with some form of RFI inhibitor (copper tape, aluminum foil, etc.). I've found that I don't get any beeps when I detach the screen from the device by removing the two screws that attach the screen to the frame. As soon as the screen touches the frame, a beep sounds. Also, I had trouble recognizing the SD drive/card. I had to turn the system on and off multiple times before the SD card was recognized. I tried to get support from Creality and just two days later I got a message that "they will advise" (whatever that means). A few days later I received an email saying I had to contact a supplier to get a refund. I have tried contacting Luxnwatts through Amazon channels and email with no success. No response from Luxnwatts. After removing the screen from the frame (to disable the beep) and finally recognizing the SD card, I was able to get some good prints from this printer. I would happily recommend this printer but with these issues I would stay away from the Ender 5 Pro and the supplier Luxnwatts. I have received absolutely no communication from the LUXNWATTS provider regarding this situation. I had no choice but to return the faulty Revain printer for a full refund. However, after being impressed with the quality of prints I was able to produce, I decided to purchase another Creality Ender 5 Pro from the only vendor currently selling this printer on Revain - LUXNWATTS. I received the printer a few days ago and I keep struggling with a faulty build plate. This build plate will drop about 1.0-1.5mm down the center. Even with an edge, this causes the models to warp and detach from the build surface. I'm thinking at this point, since LUXNWATTS is completely useless as a seller, I'll probably replace the magnetic pad with a glass bed. I am 100% sure that if I raise this issue with LUXNWATTS they will do nothing and continue to ignore my emails. Note: There is no constant beeping with this new printer. UPDATE: 12/02/2019. As I suspected, LUXNWATTS has not responded to any of my emails asking for help. The pressure platform is deformed with a depression in the center of about 1.0-1.5 mm. This is a big problem as I have to constantly level the bed when I want to use the printer. Consider returning this and buying a Prusa i3 Mk3. Sure, it's a bit more money, but I find the Creality quality and LUXNWATTS vendor support terrible. I just have to put an end to the pain and suffering this product has caused.
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