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Netherlands, Amsterdam
1 Level
716 Review
65 Karma

Review on GIGABYTE AORUS 15G Anti Glare YC 8US2450SH by Bill Garczynski

Revainrating 4 out of 5

Stuck after 3 weeks, support not responding

Good gaming laptop, although the keyboard colors get stuck when changing colors because the RGB fusion app doesn't work. run longer. The helpdesk claims that there is a repair form and button for it, but it just redirects you to the registered products list and even after you register the product and it appears in the list, you still cannot access it. Repair form anywhere on the site. You can contact Gigabyte's parent company support where I was able to ask a support question but they still haven't responded after 4 days. So don't expect these laptops to keep working, and don't expect them to be fixed any time soon if they break. Extremely disappointing $2,500 laptop.

Pros
  • Inspires confidence
Cons
  • Makes me angry