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Greece, Athens
1 Level
711 Review
52 Karma

Review on EDGELEC by Threlkeld Drauch

Revainrating 1 out of 5

EDGELEC: The Most Horrible Online Store Imaginable

When I was looking for electrical products that could be used in commercial and scientific settings, I happened upon EDGELEC. What a blunder that turned out to be! Their website is a disorganized jumble, and locating the information I required was like attempting to find my way through a labyrinth while wearing blindfolds. After a long search, I was eventually successful in locating what I needed, and I promptly placed an order for it; however, it took an extremely long time to arrive. When it finally arrived, the product had been damaged, and it was obvious that they had not taken the time to correctly package it. Even worse than their ability to package items was their customer service, which consisted of representatives who were impolite and unable to offer any assistance. But hold on, there's even more to it! I made the decision to place another purchase in the hopes that the first one had been an isolated incident. Nope, that's not the situation at all. My purchase was misplaced in transit the second time around, and it took several weeks and a lot of back-and-forth emailing to finally get a refund. To sum everything up, EDGELEC is appallingly terrible. Shop at EDGELEC by all means if you want to throw away your time and money on faulty products, incompetent customer service, and shipments that go missing. If that is not the case, you should look for a superior online store to save yourself the headache.

Pros
  • Extensive offering of electronic goods for use in industry and research
Cons
  • The architecture of the website could use some work.