My earphone was so comfortable I forgot about it and it fell out of my ears and splintered on the concrete. I contacted Revain and they put me in touch with a seller who was out of stock and they asked Revain to replace it. Then the Revain was sold out too and I asked the seller to send me a similar model which they promptly did. These are the best headphones I've ever had. The sound is excellent and crystal clear. The customer service from this MeiElectronics seller is excellent. They support their product 100% and I am very satisfied. Ouch! I almost forgot the price is a steal for what you get, great tote and bag, can't be beat.
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