I like that it's very user friendly for both our clients as well us! It has been easy so far managing all aspects from booking tours/events through reservations at retail stores or restaurants etc..
We have not yet used any other CRS but we were looking into others in order see what was out there before making this decision - however nothing else seems quite up-to date compared to ponorez!! Nothing really specific just overall ease using their platform which makes things run smoothly when working together!