This is a gift for my 13 year old granddaughter. She chose this article. It's cute and very colorful. The issue I have is the way the item is packaged and does not come with any care or product instructions. My message to the seller did not receive a response to these questions. I asked if the item was new, told them how the item was packaged and there was no care or product information. The seller only answered the question of whether the product was new. No response regarding lack of care/product instructions or how the product is packaged.
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