This is my first camcorder/camcorder purchase. So this is a new toy for me. I am very happy with this purchase. The package arrived on time. There were no dents, dents or imperfections on the outer packaging. And I like the price. Inside content: All items mentioned are included in the scope of delivery as follows: o Battery included o Camera bag Camera strap USB cable (from, recording, zoom, etc.) are present, intact and functional. And the door panel will beep when you open it to use the side view camera. And there were no scratches or dents on the camcorder, so it's a brand new device as advertised. It's easy to use. Finally, in the product information, the seller states that they can contact them directly via email if they have any questions about the product. - There is a 90-day product communication - The seller offers a 30-day satisfaction - money back and - one-year guarantee. Customer service. Other information I bought a Class10 SdCard 32GB separately and the camcorder recognized it and I was able to transfer photos to my computer etc without any problems. I also have a universal tripod and the camcorder fits perfectly. Hope this review helps.
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