I like that it is easy to use, has many features including video conferencing which helps with keeping in touch over long distances or time zones.
It makes collaboration easier by allowing multiple people from different offices around the world to be able to see what's going on at any given moment without having everyone come into one room together. There are still some things missing such as more advanced file sharing options for large files/attachments but overall this software works very well! We have been using true data share since we first started working remotely about 2 years ago now and so far there haven't really been problems of note other than needing larger space for our storage needs (which isn't much).