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1292 Review
68 Karma

Review on πŸ”ͺ Enhance Precision and Efficiency with Imachinist S80121418 18TPI Bi-Metal Blades by Patrick Ross

Revainrating 5 out of 5

Fantastic customer service.

I bought the blade 5 months ago (thought I need it for work) but didn't use it until recently. The original blade didn't cut smoothly and I wrote a review. I was contacted by Frank shortly thereafter (he contacted me after my review. I never contacted him) asking for a replacement blade and asking for my requirement to ensure I have the correct blade for my use. The replacement was shipped quickly and I received it in less than a week. The new knife cuts well and I am very happy with it. I would like to take a moment to thank Frank and his team at Imachinist. I left the blade on my shelf for 5 months well past the warranty period and it was solely my fault for not checking the blade in time. Not only did Frank change the blade, he went the extra mile and made sure the blade type was right for my needs. This is the kind of customer service you always hope for. Frank, thank you very much and you will be my first port of call for band saw blades and anything else you may sell. Original Michael Rating: The blade drifts properly and doesn't cut straight.

Pros
  • delivery was very fast
Cons
  • crumpled