Since shipping and customer service are a significant part of the price I'm willing to pay I have to say they were fine. Rating for the product itself. This is very hard work, both in design and in production. It's as good or better than any of the hundreds of other cast irons I've worked with over the decades. I should note that I did not test how well the cast iron "seasoned". I've seasoned a large batch of my cast iron cooking products at least twice. But I made this condiment before I torture tested this press, so I have no idea if, for example, anyone has tried to boil an egg on it and what kind of cleaning experience they will have when they're done.
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