The professionalism of staff members who consistently deliver high quality client service at all times! Nothing - this team has been fantastic to work for as well their clients have enjoyed working them too!! I like that they are very thorough when it comes to their research process for each case we take them through from start of discovery until conclusion if trial or settlement negotiations/negotiations at mediation stage as well! They have been great throughout our relationship so far - always responsive & helpful even after hours (if needed)!! Nothing really bad about this team but maybe just wish there were more people working here? But overall good experience thusfar :).