Review on H2H Casual Sleeve Collar CMTTS260 Men's Clothing by Christopher Sullivan

Not what I expected compared to the other 4 polo shirts I've ordered from H2H --- They were great made - fit well, nice collar etc. This one is different than the others - the neck opening is huge, the collar is cheap and flexible, like a big lapel. I would have sent it back but unfortunately I thought it was the same as the one I ordered so I washed it and hung it up. Then when I wanted to try it on - a surprise. I would happily return it if they let me because I love the other H2H polo shirts I bought this summer. they're better than all my polo shirts from Banana Republic, Gap, American Giant. Help?