With it's ease to integrate with various third party applications such as Salesforce, Dynamics etc., we were able to achieve multiple tasks from different software programs within our organization without any hassle or errors. I would definitely recommend this product if you are looking into using workflows and want them integrated well to other systems like sales force automation products. It was very easy to use once set up since there aren't many steps required during setup which makes things simple even when we have less technical people working here. Its support team has been excellent at solving issues on their end so that they can push us towards solutions faster. We've used all of these features together along with email integration services through Mailchimp. The only downside we faced while integrating some external APIs was lack of documentation for same by Azure itself but its really not much complicated after getting familiarized with.