I like the simplicity of their platform. It's easy to use and navigate. The communication is great. They are always willing to go the extra mile to find a good fit. I don't mind the occasional communication delay. The platform isn't fully integrated with Salesforce, and it's not fully integrated with the CRM. This means that the data is not available in one location. This makes it difficult to track and manage leads. I also don't like that they have to be logged in to do basic things like send automated emails. Their support team is great, but I would love to see their lead generation system fully integrated with other systems. We're solving for an issue of high turnover at our company when it comes to hiring. We had a hard time finding people who were willing to work for low pay, but we have had.