I love that they have an easy to use interface, it's so simple! They're very flexible with what you can do when registering your domains (especially if you don't know exactly how things work). Their customer service has been wonderful as well - even though their UI leaves something be desired in terms of ease-of-use, every time we've had questions about our accounts or anything relating back themseleves in general, Customer Support was always super helpful and quick at responding. If there are any problems/questions along the way, support would get answers quickly too! The only thing i'd like improved upon from this point forward would probably just involve having more control over my billing information instead of relying solely off of theirs but other than that everything works great :) We were looking into hosting some websites which needed usernames & passwords because none existed yet & wanted full ownership rather then.