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NameBright Review

4

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Poor

Revainrating 3 out of 5  
Rating 
2.8
Hosting, Domain Registration

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Description of NameBright

NameBright is an ICANN accredited registrar that provides next generation domain registration services.

Reviews

Global ratings 4
  • 5
    0
  • 4
    3
  • 3
    0
  • 2
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  • 1
    1

Type of review

Revainrating 4 out of 5

Very professional and helpful staffs

I like how easy it was to set up my website, as well all of their customer service reps were very friendly! They helped me with setting everything right for our new site launch date; they also gave us some tips about SEO which really improved traffic after we launched (more than expected). Nothing at this time - but if there's anything in particular you want more info/support regarding please don't hesitate reaching out via email or phone call!! We are using them now solely because when…

Pros
  • I liked how easy it was to set up my website, as well all of their customer service reps were very friendly!
Cons
  • Nothing at this time but if there's anything in particular you want more info/support regarding please don't hesitate reaching out via email or phone call!!

Revainrating 4 out of 5

Best in class Customer Service!: NameBright

The best part of Namebright is its customer service team. They are always willing to help you out with any issue. The price point for their plans is very reasonable. I've been using Namebright as my primary domain registrar since 2013. If you are looking for great customer service, then Namebright is your best bet. Their support has helped me resolve issues related to my domains. There have also been occasions when I had to contact them regarding billing or renewal of my accounts. In all these

Pros
  • Additionally, their customer service is very quick and prompt and I appreciate their help
Cons
  • The only thing I can say is that it could be better if Namebright had more options for hosting than just GoDaddy

Revainrating 4 out of 5

Excellent Customer Service & Product

NameBright is easy to use and their customer service is top notch. They are always willing to go above and beyond to help you. I have no complaints. I highly recommend NameBright to anyone looking for a great company to partner with. NameBright has helped us to grow our business and their customer service has been outstanding. We were looking for a registrar that was easy to use and NameBright fit the bill. I like how easy it was to set up my website with their service, they also have some…

Pros
  • Easy
  • Fast response from support team as well.
  • Very helpful guides available online through documentation section within web interface
  • Great options regarding domain names etc
Cons
  • Not much information given out by sales representatives.
  • No free trial period before committing your credit card number

Revainrating 1 out of 5

I love the idea of Namebright and the simplicity of their website and easy registration process.

However, I am a bit disappointed with the speed of response from their customer support team. I would recommend any prospective users of NameBright register and host their site on Namebright's platform to avoid issues such as these. NameBright was extremely helpful when I needed help getting started quickly, and they were very responsive. But once my hosting account expired, their staff did not respond at all! After several weeks without contact, I had no choice but to switch hosts. They could…

Pros
  • Namebright is easy to use and makes it really fast to get started.
  • It has a nice dashboard where you can manage your content, views, and subscribers
Cons
  • You can add tags to posts and pages, but it's not like wordpress or drupal where you can create templates and have them automatically applied to your content.
  • There is nothing on their FAQ page about this problem either.
  • If they would have mentioned that before hand, I wouldn't have wasted so many hours trying to figure out how to do it myself.