The best part of this program has to be its customer support team! They are always willing to help you out, no matter when or where in your day they may answer questions for you. I would like more features added because it's not as complete as some other programs we use (eBay). If these things were included then I think people will have even bigger success than what we've had so far using DFS. We're able to sell our products online through eBay without having an additional website/storefront created by another party which saves us time & money.