I love how easy it was to get started with, there's no need for any kind of training or configuration before you can start using it. The UI could use some work. It feels like every version has been made by different people at different times. Some things are confusingly labeled (like "checkouts" vs. branches), so it takes me longer than necessary to figure out what each thing does. We've used open make for our CI/CD pipeline. Before we were relying on Jenkins which had an awful UI. With this tool, we have been able to set up all pipelines in less time than it would take us to do them manually!