Review on 🏢 Medium Brown Home Office Small File Cabinet - Ashley Hamlyn Signature Design by Dana Bennett

File is good. The bottom drawer doesn't slide easily, but it might come loose with use, or I'll find a way to lubricate the rails. The drawers are not removed from the cabinet. Arrived in good condition, fully assembled but with a broken wheel. Tried to email Ashley. Their website says it usually takes 24 hours to reply. It was 3 days ago. Your customer service phone has been waiting for over 30 minutes. I've given up a few times. Wardrobe gets 4 stars with no customer service issues. I'm downgrading to one star. One of the drawer handles broke in my hand after a few uses. Ashley absolutely refused to cooperate in trying to resolve issues. They insisted that I give them a serial number before sending me any replacement parts. No serial number can be found unless it is inside the case itself, which is not accessible without disassembling the case, which I had not intended. Revain was kind enough to offer me a 25% discount plus a $10 gift certificate. I will buy third party replacement parts. I will never spend a dime on any Ashley product. If you decide, do so at your own risk.