This software has been so helpful for our business! I love how easy it makes scheduling appointments, keeping track of client info (and their feedback!), etc., all from one place!! It's also really user friendly which helps with customer service as well since they can see everything at once in real time instead of having to scroll through pages or tabs when speaking over phone/email lines together.
There are some things that could be improved but nothing major - just minor stuff like adding more features we use often such as chat rooms would help make this even better overall if implemented correctly though not much extra work needed by developer team. We've used interbots several times now while working remotely during COVID-19 pandemic quarantine period due to being self employed freelancers who do most jobs online via computer screens only without any face contact. Our clients have become very happy about using us because of ease of communication between them &us.