Package is torn. It didn't look new when I took it out, but it's hard to tell from these things. I've replaced them on my industrial machine about once a year for the last 12 years. It was difficult to equalize and resulted in a jump around the 40-day mark. Now it cannot be leveled. Keep in mind that it would be very easy for someone to order a new one and send the old one back for a refund. It's very difficult to say. I'll give them another chance and see if it happens again.
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