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United States of America, Virginia Beach
1 Level
687 Review
17 Karma

Review on CUKOR by Trey Samuels

Revainrating 1 out of 5

A Disappointing Gastronomic Experience Offered by the CUKOR Online Store

Comprehensive Analysis: After reading about how the CUKOR online store could fulfill my dream of transforming my kitchen into a gastronomic haven, I couldn't wait to give it a try. On the other hand, my interactions with this business were not in the least bit satisfying. I placed an order for one of their countertop burners, but it did not appear on time and was damaged when it did. The product appeared to have been jumbled up during shipment, which may have been caused by the poor quality of the packaging. I tried to get in touch with their customer support, but they were unresponsive and unhelpful, and they refused to issue a refund or exchange. To make matters even worse, the dining set that I purchased from CUKOR was of a subpar standard despite my having purchased it. The cutlery was made of cheap material that was easily bent or broken, and the dishes and bowls had a tendency to chip. My disappointment level was through the roof because it was obvious that the materials that were used were of a poor quality. My time spent shopping at the CUKOR internet store was, on the whole, a huge waste of time. Both the quality of their merchandise and the assistance they provided to customers fell short of expectations. This is not a business that I would recommend to anyone, and I will not be doing business with them in the future.

Pros
  • Prices that are competitive with those offered by other retailers.
Cons
  • Customer support that is unresponsive and ineffective.