I like their ability to offer very low costs, and they keep that promise. Their system is easy to use and has no glitches. I had some problems with my internet service provider when using the VOIP feature in the past, but everything was resolved without any disruption or downtime. The pricing is great, and I have been able to get my phone calls outbound at a very low price. They also provide good customer support. There are not many companies who can really compete in this arena. I've used them for over five years now, so there isn't much else I could say about their work. I am saving money every month by connecting to the internet from my cell phone, and the voice quality is great!