I bought this step because I found it a little difficult to lie on the bed after pregnancy. Initially a damaged product was delivered but as soon as I requested an exchange I received a new one within a week. In addition, returning the damaged item via UPS was so easy that despite all the inconvenience (as a soon-to-be-pregnant woman) I was very happy with the purchase of this product. My husband did the assembly and it wasn't too difficult. I've been using the stepper for a little less than a week and I'm very satisfied. Only the color is not as dark as in the picture. It is much easier.
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