Header banner
Revain logoHome Page
Robert Weeks photo
Hong Kong
1 Level
707 Review
58 Karma

Review on Sparehand by Robert Weeks

Revainrating 1 out of 5

Disappointed in the Products' Quality from Sparehand

I was eager to give Sparehand a try for my sports equipment needs as an outdoor enthusiast. My encounter with their items has, however, been poor. Although they claimed to have high-quality equipment, I discovered that many of the things I bought fell short of my expectations. A pair of swimming goggles leaked, making my swim uncomfortable and frustrating, while one pair of hiking boots fell apart after only a few usage. Along with having subpar items, I also discovered that Sparehand's customer service was ineffective in assisting me in resolving these problems. They took a while to react to my questions, and when they did, they provided me with scant to no help in fixing the issues I had. Overall, I wouldn't advise people to use Sparehand. They may offer a huge inventory of equipment and an easy-to-use website, but their subpar gear and dismal customer service make them an untrustworthy supplier of sports and outdoor gear.

Pros
  • Website that is easy to use and makes shopping convenient.
Cons
  • There are instances when the website takes a while to load.