Revain selling point for replacement if wrong size. Not only will they not be replaced, backordered shoes may cost you more (as was the case with my order). In addition, the guaranteed 2-day delivery has been extended to 4 days and Revain have not made any corrections because the 2-day delivery was not met. makes it difficult to speak to a customer service representative because of all the voice noise. The only way to solve your problem is to have a customer service representative talk to a manager. The supervisor has no authority, so you have to ask the manager. Expect to spend 45 minutes to an hour resolving a customer service issue. Amazon needs to stop outsourcing its customer service department to India and bring it back to America.
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