First of all I have to thank the Amazon customer service representatives for their quick and helpful response. They organized a replacement for me. Unfortunately the replacement is the same plush I got before. I won't blame it. I'm only writing to warn other customers so they know the truth. The design is not as advertised. The ears are not fur on both sides, the body and face are not in the same proportion (thinner) than the advertised photo, the fabric used looks different (ear fur, chest fur). Well, maybe you could say I'm too picky for plush. But first, I'm a stuffed animal collector. Second, the experience is terrible. When I received it for the first time, I thought I bought a fake product, especially the part of the ears is embarrassing. I felt restless and angry. And I had to go to the seller, Amazon staff and research online to solve my problem. Answer: This is the latest design I found on the Disney Store official website. The seller offered me a refund but I don't want to waste any more time on the misadvertised product and I haven't received anything. It's like being given hope, you spend money to solve a problem but only get my money back. So I'm so glad Amazon at least tried to replace it for me without putting extra effort into a bug that doesn't belong to me. Okay, a little recap of this plush stuff, it's ok to know it's not fake, I'll look at it again. I still find it cute and acceptable to buy from the Disney Store when I don't have a comparison. It captures a certain spirit of the character. The only problem is that it's not pretty enough (you can feel it, especially on the front of the latest design). Finally, WHY ON GOD'S SAKE ARE YOU STILL USING THIS OLD PROMO PHOTO AND NOT THE ONE I'M UPLOADING NOW. DISNEY PLEASE CHANGE THIS PHOTO ONLY!
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