I liked how we were able to implement our own solution instead of having them try to fit us into their system which wasn't very easy for us to navigate. Their support team was amazing and would walk me through everything step by step until I had it all set up! They helped us create multiple reports so that other departments could see what kind of data they needed as well, this is something that isn’t easily done with some reporting software out there (which is one reason why I chose them). Sometimes if you ask specific questions about anything, sometimes they will give you an answer but then go back later and change whatever the question was when the next person comes in asking the same question. We are trying to use it to help track employee hours and be more transparent within my department. It has been helpful thus far just because its better than not knowing certain things! I like that VorteXplore is a cloud based platform that is easy to use and allows for multiple users to collaborate and monitor a single project. There is nothing I don't like about VorteXplore. It has been a great tool for our team and we are able to easily track our projects and get the information we need. The platform is easy to use and allows for multiple users to collaborate.