Review on Apple AirPods + Charging Case by Wei-Yin Chang ᠌

I ordered AirPods 2 and got my first AirPods delivered. I struggled for a week and a half with the "customer care" service and achieved nothing. Caring attitude. Submitted two applications through a personal account. Only one of them received an answer that the issue was being resolved, after that there was silence for several days, until I called them myself. My call did not change anything, they sent me a message with the stereotyped phrases "we are very sorry, the specialists are looking into your issue." Then a few more days of silence, I wrote a response to their letter asking how long the specialists would resolve the issue. There were 4-5 such letters from me, not counting calls to the support service. As a result, no one ever contacted me on their own initiative, they only answered my letters and calls, but in this case, all their feedback was limited to the phrase "we are very sorry, the experts are solving your issue."