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United States of America
1 Level
689 Review
32 Karma

Review on RAYLOVE by Fredo Zhan

Revainrating 3 out of 5

Disappointed by RAYLOVE's Low-Quality and Unhelpful Staff

As a Product Manager, one of my main concerns is finding a business that places equal importance on product quality and customer satisfaction. RAYLOVE fails to impress in both regards, unfortunately. Their apparel, shoes, and accessories may look fashionable and inexpensive, but after a few uses, the low quality will become obvious. Customers have reported that many products have disintegrated or lost their form after only a few washing. RAYLOVE's customer service is just as bad as the product quality. Slow and often ineffective responses to client questions leave them feeling disregarded and underappreciated. Overall, I would not suggest RAYLOVE to anyone in search of durable, high-quality clothing. The low quality and unhelpful service they provide more than cancel out the low price.

Pros
  • Prices suitable for those on a tighter budget
Cons
  • Some products are of low quality.