The product itself is not bad. I love how they look! But due to the way it was shipped it was impossible to separate the baskets from each other. They were pressed together so tightly that I had to use olive oil and a knife to separate them. Also, you need to get some thin metal (I used a screwdriver) in the tag slot to pry the tag holder sleeve away from the wires it's attached to, otherwise you won't be able to insert the tag into the sleeve. The shipping packaging definitely needs to be changed somehow. The rest went beautifully: the company itself contacted me about my problem with the delivery and said they are investigating this issue for future purchases. I found them very accommodating and friendly. In general, the company deserves 5 stars for its attentive attitude to customer reviews and problem-solving!
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