I really like this company and I also bought a SUV. This item arrived fully assembled and in excellent condition. The instructions state that the rear handle must be pulled up and locked in that position. I couldn't move the handle so I contacted support. After trial and error, it turned out that the handle was damaged. A very nice representative said he would send a new one with installation instructions. I received it in less than a week. It is a pleasure to work with this company and they take pride in their products. It was nice talking to someone in America! I recommend this company and their products.
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