It has helped us reach more customers than we would have otherwise! I am very satisfied with how much traffic it brings in our site (and other sites).
We are now able see all of my social media followers at once as well - something that was not possible before using this tool!! The interface could be better but overall i cannot find anything negative about what they offer so far for me personally or professionally-wise :) There really isn't any downside from their services; everything seems great right off bat when you start looking into them further down ;) If anyone's interested there will always come problems along every road no matter if its your own business/website etc.. So just make sure u understand those issues ahead of time then take care o figure out solutions accordingly.