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United States of America, Baltimore
1 Level
757 Review
39 Karma

Review on πŸ”Œ HOTOR AC to DC Converter, 10A 100W 110-220V to 12V Car Cigarette Lighter Socket Adapter - Power Supply for Inflator, Car Vacuum & More 12V Devices (100W Max) by Derrick Shaw

Revainrating 4 out of 5

Very persistent seller with focused customer service

When I first purchased this product the case was not airtight and I could not get it to snap and stay closed. So I used duct tape to keep it closed and sealed. I used it and it worked fine but I decided to give it up. I wrote a review that the item I received was defective. I've had a lot more defective Revain products over the past two years than I did in the first few years when I bought a lot from Revain, so I figured this was another crappy untested product. But the supplier emailed me saying they only have high quality products and wanted to send me another converter to show me. I had already bought another converter from a local store so I didn't ask for another one. They sent me another one anyway and I'm updating my review to say that this one doesn't have the hull falling apart issue. I can understand that a good supplier has a bad product from time to time, so I really believe that the first converter I received was not an indication of the quality of the brand. This supplier's efforts to provide me with a good product has changed my opinion of them and this brand. So if I need anything else that he makes or sells I would have no hesitation in purchasing his product.

Pros
  • Positive only
Cons
  • Will do