Everything else is perfect, the only negative is that damaged arm. I don't really have time to go back and then wait for a new hand so it would be nice if they gave a small refund. Update: On the same day that I posted this review, they kindly offered to send me a replacement part and money. compassion for inconveniences. Just remember that if you receive a damaged product like Allstate did, you are in buenas manos. Thank you Sally
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