I like that you can set up recurring reminders as well! It also has some analytics built into how much time spent per week/month doing certain things so this helps me see what my team needs help with most or least frequently within our department (which we do not get any training from!).
There are still many features missing but overall its pretty useful tool if your looking at something simple yet robust enought fit all of an organization use cases without over complicating everything too far out there - just keep adding new integrations where needed rather than trying add every single feature ever thought about :) The benefits have been great though- having access across multiple locations now allows us quick communication between colleagues who may be working remotely vs those close by allowing easier collaboration / decision making process.- being able tracking progress against business objectives etc through reporting tools.