I really liked this bag - the color, materials and durability are great, but there are two significant design flaws. The first is a poorly designed adjustable strap that converts the bag from a tote to a backpack. When the bag is full, it is inconvenient and difficult to put the strap on both shoulders to keep the bag from sliding to the side. The strap adjusts every time I take it off. The second major drawback is that two small internal open pockets are flat and totally useless for gadgets, purses and keys. Not even a pen. Maybe a subway card or a debit card. The bag feels heavy, and with a bottle of water and a lunch box, an iPhone, a sketchbook, keys, a wallet, a glasses case, and a small bag of popcorn, the bag was full. And super heavy. The shoulder straps aren't padded so they cut into me after a while.
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