I like how easy it is to use with our team! It's very user friendly and doesn't require much time or knowledge of coding/programming in order to start using it right away. The only thing i dislike about hook security is that sometimes they make changes which result in my code not working anymore so there are times when we have to go back through all the pages again just to get them to fix their mistake. Our organization uses this software as an employee engagement tool. This allows us to train thousands of users at once without having to hire another trainer/coder. Also, it provides us with real-time analytics regarding what each person sees during the training session.