I returned the 'raw brown' I bought because I didn't like the color which didn't match the picture. The actual piece is a mix of taupe and mauve. I then bought it elsewhere in black. The bag itself is great. I use it for my daily commute (which involves walking about 2 miles). Large internal capacity (big enough for my lunch, a stack of papers, and all my usual handbag items, and the free space could probably also fit a thin laptop and a cardigan or light jacket, even with all the other stuff). External side pockets are ideal for a water bottle and umbrella, while a front pocket holds keys and small items. Note that the front pocket is NOT closable (the zip just slides through a strip of fabric) so I wouldn't recommend using this pocket for valuables, especially if you're carrying your bag in crowded or heavily stolen areas. The locking feature on the top is a nice feature, both attractive and good security once you figure out how to work it. LOVE that the straps tuck into the luggage handle sleeve on the back so they can be carried by the top handle (which I switch to when I get to the office). The bag is comfortable for me to carry (I'm 5'7" and the straps are adjusted to the shortest length), but I agree with other reviewers that it will probably sit too low on a petite person's back and probably be uncomfortable The only thing I would change is the pink interior - it's easy to find something in it but I'm just not a pink person and would prefer a neutral color like beige or brown 5 stars for function anyway and optics.
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