I had a little loose body and rear cable on my first model but it worked. I didn't mind much because it was for home use and wasn't going anywhere, I gave it a 3 star rating and provided those details. The company sent me a new one even though I told them it wasn't necessary. The second had a very durable case and I was happy to have it in my backpack. I haven't had a single bad read or damage and I've got around 90-110 reads. Well working product and great response from the company.
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