Review on Folkulture Incense Holder: Stylish Ash Catcher for Home Decor, Wooden Tray for Insense Sticks in Blue by Mercedes Partridge

I have had this burner for a few weeks now and use it every day. It works great and catches all the ash. I rarely have to wipe it clean. All I have to do is tap it on the dumpster and all the ash will be gone. I don't know how other customers who have complained about the burning surface could have had such an experience unless they place a lit incense directly on the burner. surface rather than inserting sticks into holes at each end of the burner, holding the sticks at an angle raised from the surface. No burning ash falls from the stick, only "dead" ash. So using the holes to insert chopsticks will not burn the surface in any way. Yes......I am delighted with this burner and would not buy another if I ever need more than one. Buy with complete confidence in its performance.