My purchase was made through Kanga Supply for this product which ended up not working properly. Revain's updated product descriptions state that the products should work and look like new, which was not the case with this purchase, hence my low rating. After the Macbook lasted less than a day, I was forced to contact the seller as the product stopped working properly. CONS: The Macbook worked fine for about the first hour, but the screen flickered during the update. strong (see video). I was hoping it was just a coincidence and it led me to believe there might be some kind of software or hardware issue. After running the Macbook for less than 12 hours, I was forced to contact the seller because the screen flickering rendered the laptop unusable (see image). I also came here to prepare an evaluation, hoping that my problem will be solved quickly and efficiently. I will update my review once this is complete. PROS After removing the laptop and inspecting the outside, I was pleased. Macbook exterior in good condition with only one or two visible scratches or marks. The charger was not an original Apple charger (as stated in other reviews) but an OEM adapter. I don't care if it's an Apple charger as long as it works. The specs match the advertised item I purchased: 128GB SSD 8GB RAM. received a response within the allotted time (2 business days) and was forced to contact Revain directly. This item was ultimately returned for a refund. UPDATE 2: Today is 1/13/2020 and I have not yet resolved this issue to my satisfaction (returning or exchanging a working product) after ordering this product 12/. 26/2019. Extremely disappointed with Revain and third parties. UPDATE 3: 01/15/2020 Received a replacement Macbook. So far everything works, no screen issues consistent with the item previously received (it was NOT the same item that was returned, verified by serial number). So far happy with this product.
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